Sales-n-Stats: live customer support, live chat & live help software

Sales-n-Stats Live is a 3 in 1 package enabling you to provide quality online customer services at your e-commerce website, monitor the current business situation and analyze the efficiency of sales via website statistics.

Featuring out-of-the-box integration with X-Cart e-commerce software, Sales-n-Stats is sure to become a valuable addition to your e-commerce website.

Sales-n-Stats comes in two commercial versions: Live edition and Enterprise edition. Whilst Live edition was designed to be used by one operator only, Enterprise edition is a multi-operator version designed for larger companies and enterprise corporations in which several staff members need to have simultaneous access to the gathered information and to be able to communicate with website visitors at the same time.

• Live Chat to communicate with your store visitors.
  
  Sales-n-Stats Live Help facility enables you to organize real-time interaction with your store visitors. Featuring text and voice (VoIP-based) chat, canned messages, proactive contact, push content and other essential features you would expect from Live Chat software
• Know what the customers are doing on your site.
  
  Observe how visitors move about your website on the Site Monitor. Get instant access to your visitors personal data. Mark important visitors.
  Recognize visitors e-commerce actions (add to cart, site search, login, order, fill contact form etc). Create custom actions. Display the most important actions on the Site Monitor.
• Recognize existing customers and returning visitors.
  
  Review their history of past visits and communication. Focus on the most valuable prospects.
• Get a better understanding of your business processes with comprehensive website and ecommerce statistics.
  
  Use pre-defined reports to get instant information about your store functioning. Create professionally looking custom reports using Sales-n-Stats Report Constructor.
• Multiplatform install packages
  
  Sales-n-Stats is a Java application that runs on you local computer with Windows, MacOS or Linux/FreeBSD and small PHP/MySQL script that runs on your server.

For more information visit Sales-n-Stats product website.